Privacy and Data Security
At TapeCase, your right to privacy and data security is a high priority. That's why we help you maintain control over your personal data on the Internet when you visit TapeCase.com. Below are the guidelines we use for protecting the information you provide us during a visit to our website. It is designed to comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
TapeCase only asks for specific types of personal information
In a few areas on our site, we ask you to provide information that will enable us to assist you with technical or sales issues, to deliver ordered products to you, or to follow up with you after your visit. It is completely optional for you to participate.
For example, we request information from you when you:
- Place an order
- Request a Quote
- Use our Online Contact Form
In each of the instances above, we may ask for your name, e-mail address, phone number, address, business name and other similar information that is needed to provide goods or services to you. If we ever ask for significantly different information we will inform you.
Legal Basis for Processing (GDPR)
We process personal data under the following lawful bases:
- Consent: For marketing communications and optional cookies.
- Contract: To fulfill orders and provide customer support.
- Legal Obligation: For tax, accounting, and regulatory compliance.
- Legitimate Interests: To improve our services and prevent fraud.
Consumer Rights (GDPR & CCPA)
You have the right to:
- Access your personal data.
- Correct inaccurate or incomplete data.
- Delete your data (“right to be forgotten”).
- Restrict or object to processing.
- Data portability (receive your data in a structured format).
- Opt out of the sale or sharing of personal data (CCPA).
- Limit use of sensitive personal information (CPRA).
- To exercise these rights, contact us at: privacy@tapecase.com
California residents may also submit requests via our “Do Not Sell or Share My Personal Information” link.
Data Transfers Outside the EU
If you are located in the European Economic Area (EEA), your data may be transferred to and processed in countries outside the EEA, including the United States. We use Standard Contractual Clauses (SCCs) and other safeguards to ensure your data is protected in accordance with GDPR.
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Retention periods are based on:
- Duration of customer relationship.
- Legal and regulatory obligations.
- Business needs and risk mitigation.
Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal data from minors. If we learn that we have collected data from a child, we will delete it promptly.
TapeCase only uses your personal information for specific purposes
The information you provide will be kept confidential and used to support your customer relationship with TapeCase. Among other things, we want to help you quickly find information on TapeCase.com and alert you to product upgrades, special offers, updated information and other new products and services from TapeCase. Agents or contractors of TapeCase who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for TapeCase.
You can opt-out of receiving further marketing from TapeCase at any time
We may send you information about our various products and services or other products and services we feel may be of interest to you. Only TapeCase (or agents working on behalf of TapeCase and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of receiving further marketing from TapeCase by selecting the unsubscibe link on any mailings, or by sending an e-mail to info.us@tapecase.com.
TapeCase will not disclose your personal information to any outside organization for its use in marketing without your consent
Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of TapeCase for the purpose of performing services for TapeCase.
Internet Commerce
The online store at TapeCase.com is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. TapeCase is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser - SSL encryption. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may place an order by simply calling us at 847-299-7880. It has always been a TapeCase practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.
The TapeCase Secure Shopping Guarantee
In the unlikely event that your credit card company holds you liable for any unauthorized charges to your account resulting from your online purchases at TapeCase.com, TapeCase will cover your liability up to $50 (fifty U.S. dollars, which is the maximum you can be held liable for).
Use of "Cookies"
At TapeCase, we primarily use "cookies" to maintain your shopping experience in our online store. When you add an item to your shopping list at TapeCase.com, the information you enter is stored in your computer's file system. This protects your shopping list from various events that would otherwise cause it to be destroyed. For example, if your Internet connection is interrupted, if there is a power failure or if your computer or our web server crashes, your shopping list will most likely survive. Only damage to your computer's disk or file system can cause your shopping list to be destroyed. To prevent unauthorized access to your information, TapeCase does NOT store your personal information in cookies, NOR does it store credit card numbers in cookies.
Third-Party Sites
Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to TapeCase.com are not covered by this privacy statement. TapeCase is not responsible for the privacy practices of the Web sites that it does not operate.
Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, TapeCase cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Contact TapeCase
If you would like to contact us for any reason regarding our privacy practices, please call, write, or email us at the following address:
TapeCase Ltd.
150 Gaylord St
Elk Grove Village, IL 60007
847-299-7880
Effective Date: January 1, 2024
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